1. Introduction
At Twilight Bites, we are committed to safeguarding the privacy of our website visitors and service users. This policy applies where we are acting as a data controller with respect to the personal data of our customers; in other words, where we determine the purposes and means of the processing of that personal data.
2. Data We Collect
We process personal data provided during booking inquiries and service fulfillment, including:
- Contact information (Name, Email, Phone Number)
- Event details (Location, Guest count, Dietary requirements)
- Transaction data for catering services rendered
- Technical data (IP address, browser type) via cookies for site optimization
GDPR Compliance
As a London-based business, Twilight Bites adheres to the UK GDPR and Data Protection Act 2018. We ensure all personal data is processed lawfully, fairly, and transparently.
3. How We Use Your Data
Your information is used to provide bespoke catering services, manage bookings, process payments, and, with your explicit consent, send promotional updates about our seasonal menus. We do not sell your personal data to third parties.
4. Data Security
Twilight Bites employs rigorous technical and organizational measures to prevent the loss, misuse, or alteration of your personal information. We use secure servers and encrypted payment processing portals for all financial transactions.
5. Your Rights
Under data protection law, you have rights including:
- The right to access your personal data.
- The right to rectification of inaccurate data.
- The right to erasure ('the right to be forgotten').
- The right to restrict or object to processing.
6. Contact Information
For any questions regarding this policy or our data practices, please reach out to us:
Email: [email protected]
Address: 10 Auckland Street, London, SE11 5AD
Phone: +447700100422
Last Updated: October 2023